About us

Ombudsman Institution has been established with the adoption of the Act numbered 6328 and published at Official Gazette in 29/6/2012 at number 28338. The Ombudsman Institution which is attached to the Turkish Grand National Assembly, has legal personality, has a separate budget and is centrally based in Ankara. The purpose of the Institution is to establish an independent and efficient complaint mechanism regarding the delivery of public services and investigate, research and make recommendations about the conformity of all kinds of actions, acts, attitudes and behaviours of the administration with law and fairness under the respect for human rights. Natural and legal persons including foreign national may lodge complaints to the Ombudsman Institution.